PRINTING AND PUBLISHING OFFICE
Government Support Services maintains a full service printing and publishing center in Dover and a satellite operation in Wilmington. Both locations are committed to providing our customers with the highest quality service possible.
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State of Delaware Copier Management Program (CRMP)
Services in Dover and Wilmington
- Design services to help plan and layout your printing project
- Quality offset and high-speed digital printing
- High-speed, high-quality networked digital color copying
- Laminating
- A wide variety of binding and finishing
- Copier Management Program
- Scanning
- CD/DVD production and printing
- 24 to 48 hour turnaround available (Rush Fees will apply)
Printing consultants are available to visit you on-site to answer any questions and to guide you through all your printing projects. Simply contact us between 8 a.m. to 4:30 p.m. at 302-857-4520 (Dover) or 302-577-5098 (Wilmington).
EstimatesWork Orders
- 2 business days for estimates from receipt. This assumes all information is present and ready to prepare. Special requests or processes may lengthen the time to complete an estimate.
- 7-10 business days for printing from final proof approval*
* Examples of items that may impact the 7-10 business day turnaround - lamination, numbering, mylar stripping, design work, perfect binding, gold embossed seals, special order stocks, quantity, and specialty print work.
Our Printing and Copying services include, but are not limited to:
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Our staff are knowledgeable in all of the latest standards and techniques of the Design Industry and can assist you by designing your project or working as a liaison between you and the outsource design firms that the Printing and Publishing Office has contracted to design for the state.
The Printing and Publishing Office has the capability of burning and printing CD's and DVD's. We can also assist in creating your CD's.
Normal print orders take 7-10 business days from final proof approval to complete production. Should your work order have a more restrictive timeline, please contact Printing and Publishing to discuss your specific needs. Should the specifications of your request require a longer timeline to complete, you will be contacted.
| Orders: | 7-10 Business Days | Standard Rates Apply |
| 4-6 Business Days (if possible) | 10% up charge of total bill | |
| 1-3 Business Days (if possible) | 20% up charge of total bill |
| Estimates: | Good for 60 days |
$10.00 |
Prices are good for up to five (5) quotes on a work order and for the specifications quoted only. Any variation in the order may subject the price to change. |
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| Additional quotes on the same work order will incur a second $10 fee. | ||
| Proofing Fees: | The first two (2) proofs incur no service charges |
| Additional proofs are available for a $10 service charge for each additional proof | |
| Additional fees may apply for the cost of producing a proof |
| Delivery Fees: | Standard (up to 3 SLC (State Location Code) locations) |
Free |
| Each delivery location beyond standard and Non-SLC location deliveries | Based on shipment method/cost | |
| Delivery through state mail for those items eligible constitutes a single delivery location and will incur no additional fees. Coordination through Messenger Services may be necessary for bulk orders to determine delivery schedule. | ||
| Storage Fees: | Customer pick-up orders that are not retrieved within seven (7) business days may incur additional fees. |
State Seal, Coat of Arms and the State Flag
The State Seal for the State of Delaware shall be the Great Seal of the State of Delaware (29 Del. C. § 301). Depending upon your usage of the Great Seal, Coat of Arms, State Flag, or any variation of these, we may need approval from the Secretary of State. The agency's Cabinet Secretary must request permission in writing to the Secretary of State. This letter should state the specific reason, purpose of the usage, where, and how. The letter can be faxed to the Department of State at (302) 739-3811, Attention: Connie Stultz. Estimated turn-around time for approval is 1-5 business days.
"Government Support Services shall provide graphics and printing services, including but not limited to printing, duplicating, photography and photocopying, to all state agencies. If appropriate, the Director of Government Support Services may award a contract in accordance with Chapter 69 of this title. The acquisition of copiers in state buildings which are managed by the Office of Management and Budget, Division of Facilities Management, shall have the approval of the Director of the Office of Management and Budget." Ref. 29 Delaware Code § 6308A(i).
