Printing and Publishing Office
The Printing and Publishing Office strives to fulfill our customers' needs and exceed their expectations by maximizing our resources and integrating partnerships with state contract printing vendors. We strive to reduce the amount of print spend statewide by competitively bidding out all jobs to the vendors to find the lowest cost. We also provide consultation on projects looking for the most cost efficient method of printing to go along with our free in-house design service.
Customer Service Standard
Estimates
- 2 business days for estimates from receipt. This assumes all information is present and ready to prepare. Special requests or processes may lengthen the time to complete an estimate.
Work Orders
- 7-10 business days for printing from final proof approval*
* Examples of items that may impact the 7-10 business day turnaround – lamination, numbering, mylar stripping, design work, perfect binding, gold embossed seals, special order stocks, quantity, and specialty print work.
Resources and Information
Waivers
State Seal, Coat of Arms and State Flag
- The State Seal for the State of Delaware shall be the Great Seal of the State of Delaware ( 29 Del. C. § 301) . Depending upon your usage of the Great Seal, Coat of Arms, State Flag, or any variation of these, we may need approval from the Secretary of State. The agency's Cabinet Secretary must request permission in writing to the Secretary of State. This letter should state the specific reason, purpose of the usage, where, and how. The letter can be faxed to the Department of State at (302) 739-3811, Attention: Tamara Stock. Estimated turn-around time for approval is 1-5 business days.
Delaware Code
- "Government Support Services shall provide graphics and printing services, including but not limited to printing, duplicating, photography and photocopying, to all state agencies. If appropriate, the Director of Government Support Services may award a contract in accordance with Chapter 69 of this title. The acquisition of copiers in state buildings which are managed by the Office of Management and Budget, Division of Facilities Management, shall have the approval of the Director of the Office of Management and Budget." Ref. 29 Delaware Code § 6308A(i).
